Accessibility Statement
Accessibility statement for Business Wales Expo website
This accessibility statement applies to the Business Wales Expo website.
https://www.businesswalesexpo.wales/
Using this website
This website is run by Production78. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours, contrast levels and fonts
zoom in up to 400% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
· Some pages are missing a first-level heading
· Some images have insufficient or unclear alternative text
· Some form fields lack labels, making them less accessible
Request information in a different format
If you need information on this website in a different format like plain text, braille, BSL, large print, easy read or audio recording:
We'll need you to tell us:
the web address (URL) of the information you need
your email address and name
the format you would like to receive - for example, plain text, braille, BSL, large print or audio CD
which assistive technologies you use
You can request a PDF in an accessible format from its page. Select ‘Request an accessible format’ to contact the organisation that published the document.
We’ll review your request and get back to you in 7 working days.
Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us on one of the ways below:
We'll need you to tell us:
the web address (URL) of the page you think we’re not meeting accessibility requirements
why you think we’re not meeting accessibility requirements
We’ll review your request and get back to you in 7 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Ofcom requires all landline and mobile telephone companies to provide a number of services for customers with disabilities. You can use the text relay service of your choice to contact Business Wales.
Our offices have audio induction loops, or if you contact us before your visit, we will make every effort to arrange a British Sign Language (BSL) interpreter. Just contact us on one of the ways below:
We'll need you to tell us:
who you are
how we can help you
We’ll review your request and get back to you in 7 working days.
Technical information about this website’s accessibility
Welsh Government is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons: Non-compliance with the accessibility regulations.
Missing first-level heading: Some pages do not have a first-level heading (<h1>) which does not meet WCAG 2.2 AA Success Criterion 2.4.6 (Headings and Labels) and 1.3.1 (Info and Relationships), which is crucial for navigation and document structure. We plan to resolve this by 01/07/2025
Suspicious alternative text: Alternative text is likely insufficient or contains extraneous information, which does not meet WCAG 2.2 A Success Criterion 1.1.1 (Non-text Content). If alternative text does not properly convey image content, screen reader users and those without images enabled lose crucial information. We plan to resolve this by 01/07/2025
Non-compliance with the accessibility regulations
The technologies listed below is non-accessible for the following reasons: Non-compliance with the accessibility regulations.
Missing form label: Some form controls lack corresponding labels, which does not meet WCAG 2.2 A Success Criterion 3.3.2 (Labels or Instructions) and 1.3.1 (Info and Relationships). Without a properly associated text label, screen reader users may not understand the function or purpose of the input field. We plan to resolve this by 01/07/2025
PDFs and other documents
New documents we publish to access our services should be fully accessible.
If you need access to a PDF or other document on our website, please contact us on one of the ways below and ask for an alternative format.
We'll need you to tell us:
the web address (URL) of the information you need
the format you would like to receive
which assistive technologies you use
We’ll review your request and get back to you in 7 working days.
Preparation of this accessibility statement
This statement was prepared on 19 May 2025 to replace the previous accessibility statement. The statement was last reviewed on 19 May 2025.
How we tested the website
This website was last tested on 19 May 2025. The test was carried out internally by the Business Wales Quality Assurance team.
We used Wave and Google Lighthouse to scan every page of the Business Wales Expo website.